Centene Corporation Human Resources Services Representative in Clayton, Missouri
Hourly Position Purpose: Serve as the first HR point of contact for the resolution of basic HR inquiries, requests and issues related to the HR systems.
Receive and respond to incoming electronic requests and calls related to the various HR systems
Research and respond to basic HR questions utilizing and referencing HR policies, procedures and programs
Maintain records of transaction for all customer contacts into a call tracking system
Support and educate employees in the use of HR applications
Guide employees in navigating through employee self-service and manager self-service functionality and troubleshoot non-technical inquires related to HR system
Identify issues which require further research and interpretation, escalate to senior department members or third party administrators, and follow up in a timely manner to resolution
Perform basic data analysis
Support projects related to HR Services, system upgrades or new workflow processes Education/Experience:
Associate’s degree in Human Resources, related field or equivalent experience.
0-2 years of human resources experience.
Bachelor’s degree in related field preferred.
Experience in the use of human capital management systems or call tracking systems a plus.
Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.
TITLE: Human Resources Services Representative
LOCATION: Clayton, Missouri
COMPANY: Human Resources
POSITION TYPE: Hourly