Centene Corporation Senior Manager, Market Performance in Clayton, Missouri
ProfessionalPosition Purpose: Oversee and manage the operational and financial performance of the Medicare product across all markets in order to establish and maintain high performance in key areas including Star Ratings, risk adjustment, utilization, and unit-cost. Responsible for managing multiple large, cross-functional project.
Monitor performance and take action as needed to influence performance by partnering with Corporate shared services partners, market leadership, facilitating cross market communication, directing efforts towards industry best practices, and piloting focused projects or improvement initiatives to support market success. Develop, facilitate and conduct training for the markets in these categories as needed.
Responsible for accurate analysis and assessments of performance, risk identification and recommendations for improvement plans, as necessary.
Develop and maintain processes and tool(s) for monitoring performance at a national level, including protocols for early risk identification.
Develop short- and long-term goals and a national operational product road map to meet the strategic goals for operating at optimal levels; inclusive of Key Performance Indicators (KPIs), benchmarks, and performance milestones.
Responsible for keeping abreast of business needs and issues related to the success of the Medicare product based on regulatory or policy changes, contract changes, industry trends and/or corporate goals.
Support the team’s lead for driving any product-level initiatives intended to drive performance and quality improvement, financial gains, customer satisfaction and improved compliance.
Prepare communications and presentations to all levels of the organization as well as to external audiences, as appropriate to socialize product goals, communicate progress, identify and quantify potentials risks, and track performance.
Education/Experience: Bachelor’s degree in Business Administration or a related field required. Master’s degree preferred. 5+ years of product performance management experience including both quantitative & qualitative performance measures.
Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.
TITLE: Senior Manager, Market Performance
LOCATION: Clayton, Missouri
COMPANY: Health Insurance Operations
POSITION TYPE: Professional