Centene Corporation Provider Relations Account Manager (Dallas TX) in Dallas, Texas
ProfessionalPosition Purpose: Responsible for assigned provider’s overall experience with the business unit.
Manage and maintain assigned account and client relationships and service responsibilities.
Assist in the project management of all contract implementations and in the establishment of strong account relationships while ensuring a smooth transition of services for members.
Provide training to clients on the use and function of the products and services.
Coordinate the design, development and rollout of product enhancements and related projects as requested by clients.
Complete regularly scheduled site visits, conference calls and vendor delegation meetings with all accounts.
Act as liaison between all contracts and company operating departments on account issues.
Work with staff to resolve problems or complaints identified by accounts and manage account issues to closure.
Translate ideas and client requests into actionable items for operations to enhance service delivery or new product offerings.
Provide support and strategic business insight about products and services to management, peers and clients.
Assist leadership with monitoring and tracking legislative or regulatory changes and issues for all areas of operation.
Deliver presentations to internal and external business partners.
Ability to travel.Education/Experience:
Bachelor’s degree in related field or equivalent experience. 3+ years of sales, provider relations, account management, client services, or contracting experience. Knowledge of health care, managed care, Medicare, Medicaid or Commercial insurance products.
Licenses/Certifications: Valid driver’s license
Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.
TITLE: Provider Relations Account Manager (Dallas TX)
LOCATION: Dallas, Texas
COMPANY: Health Insurance Operations
POSITION TYPE: Professional