Centene Corporation Trainer I- Medicare in San Antonio, Texas
ProfessionalPosition Purpose: Responsible for developing and conducting a variety of training programs and/or auditing tools for the Medicare call centers. Primarily training members services and occasionally provider services.
Conduct training needs analyses to determine specific training needs for department staff
Identify, select, and develop appropriate training programs, including the selection or design of appropriate training aids
Evaluate effectiveness of training programs, including cost and benefit analyses
Research, analyze and recommend external training programs
Maintain records of training activities and employee progress
Assist in auditing work performed by staff and present findings and recommendations for areas of improvement to management
Assist with revisions to policy and procedures and/or work process development
May be required to travel up to 50%
May be required to work occasional weekends Education/Experience: Bachelor's degree in related field or equivalent experience. 2+ years of training experience, preferably in a managed care or healthcare environment. Medicaid/Health Insurance training experience highly preferred.
This position is located in San Antonio, TX with no remote capacity
Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.
TITLE: Trainer I- Medicare
LOCATION: San Antonio, Texas
POSITION TYPE: Professional